Return policy

Effective Date: [1/31/2025]
Last Updated: [10/31/2025]

1. General Policy

All sales made through Sacred SKETCH (operated by Brazen Sword Media LLC) are final.
Because each product is made or delivered uniquely — whether it’s a digital download, fine art print, or print-on-demand apparel — we are unable to offer refunds, returns, or exchanges once an order has been placed.

Please review all product details carefully before completing your purchase.

2. Digital Downloads

All digital downloads (including printable art, activity pages, and creative resources) are delivered electronically and are non-refundable and non-returnable.

If you experience a technical issue accessing your file, please contact us at sacredsketch1@gmail.com so we can assist you in retrieving your download.

3. Art Prints

Each art print is created with care and printed to order. Because of this custom process, we do not accept returns, refunds, or exchanges for any prints.

If your order arrives damaged or incorrect, please email sacredsketch1@gmail.com within 7 days of delivery with your order number and a clear photo of the issue. We’ll review the situation and work to resolve it appropriately.

4. Apparel (Printful Fulfillment)

All apparel items are produced and shipped through Printful, our trusted print-on-demand partner.
Sacred SKETCH does not accept direct returns or refunds for apparel orders.

If your item arrives misprinted, damaged, or defective, Sacred SKETCH will initiate contact with Printful on your behalf to resolve the issue.

You must notify us within 7 days of receiving your order by emailing sacredsketch1@gmail.com with:

Your order number

A photo of the problem

A short description of the issue

We will communicate with Printful to help determine whether a replacement or reprint can be issued under their policy.

5. Summary of Printful’s Return Policy

Printful’s general policy states that:

Returns are only accepted for misprinted, damaged, or defective items.

Printful does not accept returns for buyer’s remorse, size exchanges, or color variations.

Claims must be submitted within 30 days after receiving the product.

You can view Printful’s complete policy here:
Printful Return Policy

6. Order Cancellations

Because orders are processed automatically, cancellations are generally not possible once payment has been confirmed.

If you realize you’ve made an error, please contact us immediately at sacredsketch1@gmail.com, and we will check whether the order can be stopped before fulfillment begins.

7. Contact

If you have any questions about this Return Policy, please reach out to:
sacredsketch1@gmail.com
Brazen Sword Media LLC
Doing business as Sacred SKETCH